Portland Store Open Tues - Sun / Next Day delivery to Portland + Lake Oswego for $5 / $9 Flat Rate Delivery USA

SHIPPING

UPDATED 10/1/21

ALL ORDERS WILL BE PROCESSED AND SHIPPED 2X A WEEK VIA UPS AND USPS – TRACKED AND INSURED. DUE TO COVID AND CARRIER DELAYS PACKAGES ARE TAKING A LITTLE LONGER TO ARRIVE TO YOUR DOORSTEP. PLEASE BE PATIENT AS THIS IS OUT OF OUR CONTORL :)

FOR PORTLAND LOCALS, WE OFFER FREE IN STORE PICK UP SAME DAY. PLEASE NOTE WE ARE CLOSED MONDAY.

ITEMS MUST BE PICKED UP WITHIN 60 DAYS OR WE WILL DONATE TO A LOCAL NON-PROFIT. NO REFUND WILL BE GIVEN.

WE ARE NOT RESPONSIBLE FOR SHIPMENTS THAT ARE LOST OR STOLEN. IT IS UP TO THE CUSTOMER TO FILE A CLAIM WITH UPS OR USPS. ALL ITEMS ARE SHIPPED TRACKED AND INSURED - SO YOU WILL RECEIVE A FULL REFUND FROM THE CARRIER. THE YO! STORE IS NOT RESPONSIBLE TO FILE OR FOLLOW UP ON ANY CLAIMS.

IF A PACKAGE IS RETURNED TO US DUE TO MISINFORMATION ON THE SHIPPING ADDRESS OR FAILED ATTEMPTED DELIVERY, WE ARE NOT RESPONSIBLE FOR THE RE-SHIPMENT FEES. WE WILL CONTACT YOU AND IF WE DO NOT HEAR BACK WITHIN ONE WEEK WE WILL ISSUE A REFUND FOR YOUR PURCHASE. WE ARE NOT ABLE TO REFUND ORIGINAL SHIPPING FEES.

WE RESERVE THE RIGHT TO CANCEL ANY ORDER DUE TO ISSUES INVOLVING MERCHANDISE AVAILABILITY. 

PLEASE LET US KNOW IF THERE IS AN ISSUE WITH YOUR ORDER AND WE WILL DO OUR VERY BEST TO MAKE IT RIGHT. THE FALL/THE HOLIDAY SEASON IS OUR BUSIEST TIME OF YEAR AND IT MAY TAKE 2-3 DAYS TO RESPOND - WE APPRECIATE YOUR PATIENCE. PLEASE NOTE, OUR OFFICE IS CLOSED SUNDAY AND MONDAY.

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DUE TO COVID AND CARRIER COMPLICATIONS, WE ARE NOT SHIPPING INTERNATIONALLY CURRENTLY. WE WILL REVIEW OUR POLICY IN 2022.

 

 

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